TrackTRACKGOJP · JAPAN
Seller information
The seller, purchase price and delivery arrangements in one place.
Seller and contact
- Store
- TrackGOJP
- Operator
- 金子悟士 (Satoshi Kaneko), sole proprietor
Trade name: TrackGOジャパン - Business address
- 18-14-201 Minamikanon-machi, Nishi-ku,
Hiroshima-shi, Hiroshima, Japan
広島県広島市西区南観音町18-14-201 - Telephone
- +81 90 2801 7502
No immediate telephone or live-show emergency support. - Normal contact
- Contact form. Replies are sent to the email address you provide.
- Fallback email
- info@trackgo-jp.com
Please use this if the contact form is unavailable.
Purchase and delivery
- Product
- TrackGO! Ver.1.0.0: a one-person license for Windows audio playback and cue triggering.
- Initial international regions
- Hong Kong SAR, Singapore and Australia.
- Total price
- JPY 4,980. One-time payment in Japanese yen, with no subscription or additional payment-processing fee charged by TrackGO! Your card issuer may apply its own exchange rate and fees. Internet access costs are your responsibility.
- Payment
- Credit card through KOMOJU. Available brands: Visa, Mastercard, JCB, American Express, Diners Club and Discover, subject to your card issuer’s approval. Your card issuer determines the account debit date.
- Delivery
- Once the payment service confirms completed payment, the purchaser page provides the activation steps. Each PC needs an initial internet connection and verification using the purchase email address. A browser completion message alone does not save the license in the app.
- Trial and system requirements
- 30 days (720 hours) from first launch, with no registration required. Windows x64. Please confirm operation on your own PC with the free trial before purchasing. The application is not code-signed; Windows may show a warning or restrict execution under your PC’s security policy. Audio files, VST plugins and ASIO drivers are not included.
- License and support
- Use the purchased version without a license time limit on your own supported PCs, including simultaneous use. Read License & support.
- Refunds
- Change-of-mind refunds are generally not offered. Faults, missing delivery, duplicate charges and statutory remedies are handled as described in Refunds & remedies.